Our IT Services

Computer Repairs

We offer an onsite and offsite desktop and laptop repair and upgrade service for home and business support. If you have a PC that won’t boot, is running slow or is infected with viruses and malware, then we can help. We can fix your hardware onsite or we can collect and return it to you or you can bring your PC or Laptop in to us. Our expert team will do their best to find a solution to your problems. We can also upgrade your hardware if you require faster speeds, more powerful firewalls and antivirus software or screen replacement. We also upgrade games consoles and gaming PC’s as well as iPads, tablets, iPhones and Smartphones.

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Network Support

We can advise on the best computer network and server network structure to help your business run smoothly. We will take care of everything from network architecture planning, network cabling, network installation and network support. IT networks are an essential component of any business and office setup and help your team to work faster, smarter and more securely. Uses in a modern office will range from centralised file storage systems, centralised apps and programs provided via cloud services such as Microsoft Office 365 to shared business resources and collaborative tools. We can advise on the best wireless, cabled or mixed network setup for your business or organisation. Our network support packages ensure your office network and remote users are always secure, as well as minimising down time.

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IT Consulting

We offer IT consulting and support that can be tailored to your individual and business needs, including options for onsite and remote support, maintenance and emergency Callouts. Onsite IT Support provides you with your own IT department when you need it most allowing you to concentrate on running your business. Computer repairs, computer support & PC repairs are carried out at a convenient time for you to minimise the inconvenience to your business or home routine. Our on-site IT support services are charged at a fixed hourly rate or support can be given with our bespoke support packages. Our remote IT support services can form part of your flexible IT support package. The internet enables us to access and work on your computer or server, at your request, from our remote location. This means we can deliver an immediate response and identify the computer problems you are experiencing. In most cases we are able to provide a solution remotely and this service reduces the diagnosis time required onsite should an onsite visit eventually be required, saving you money and resolving issues faster.

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Cyber Security

Defend your business and customers from harmful viruses and malware with robust managed antivirus software. If your antivirus software isn’t being managed your business could be at risk. Our engineers will help you take proactive steps to protect your data, employees and assets with a centralised antivirus solution. Unauthorised network access can lead to data loss, data breaches and risk to your business. Discover our firewall management solutions to provide peace of mind and reassurance against cybercrime. A managed firewall gives you the flexibility and control to monitor access and manage risk. We will help you protect your business, your data and your employees with a managed firewall, crucial line of defence against potential cyber attacks.

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Data Recovery

We recover data from many types of raid failure, virtual disks, server hard drives and NAS drives. This includes SCSI, iSCSI, VHD, VMDK, HDD, and raid array rebuild problems. We also supply donor hard drives, repair USB memory sticks and dongles, and repair HDD SATA / IDE connectors. We understand the time critical nature of central server and NAS box failures. We will work 24 hours and weekends to return your data quickly so that your business can continue to work on your files, documents databases and spreadsheets. Data Recovery covers anything from modern Raid, Virtual Disks, iSCSI, all the way back to older SCSI Compaq servers. We also write our own data recovery software, and bespoke recovery from optical disks or old proprietary unknown file systems. We also recover operating systems including Windows, Macintosh, Novell, Linux and Sun Solaris.

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GET A QUICK NO OBLIGATION QUOTE

Simplify the process of getting your computer fixed by providing us with your postcode and a brief description of the problem. We'll promptly reach out to you with the best repair solution, tailored to both your budget and timeline.

Enter your postcode and describe your computer issue. Watanna IT ltd handle the rest, ensuring you receive a repair and IT support service quote that fits your needs perfectly.

Our expert team will review your details and promptly contact you with a customised repair quote, detailing the best solution pricewise and timewise.

    Testimonials

    Fantastic and prompt service! In about an hour I was up and running again and able to get back to work. Will definitely be recommending to family and friends

    Frank Ollerton

    I have just had my P.C sorted. and as always this company just goes the extra mile, for value for money, polite and courteous manor, and very efficient.

    Janine Schofield

    Brilliant service, did exactly what was needed. We know nothing about laptops so the advice was really helpful.

    Alan Mottram

    I received a prompt and professional service. My problem was resolved very quickly.

    Sam Jenson

    Really swift turn around for my repair which for me is fantastic - being a teacher I work on my laptop every day. Friendly, trustworthy and professional.

    Daniel Case

    Great communication, prompt service and skilled in his profession to find a solution to my laptop issues. Thanks

    Mark Dumville